Join our client as a Scrum Master based in Ottawa, where you will lead IT Scrum Teams in a hybrid setting, requiring 12 days on-site per month at the Bank of Canada. This is an excellent opportunity for experienced agile practitioners.
Candidates must possess at least three years of experience in a Scrum Master role overseeing IT operations. Your leadership will be critical in managing project delivery and ensuring teams thrive using Atlassian JIRA and ServiceNow ITSM. This role emphasizes supporting customer needs while adhering to agile methodologies in a collaborative environment.
Key Responsibilities:
• Lead and coach multiple IT Scrum Teams
• Implement Scrum frameworks within IT operations
• Manage service requests and incidents effectively
• Use Atlassian JIRA for project tracking
• Ensure teams meet delivery expectations and customer requirements
Requirements:
• Certified ScrumMaster / Professional (CSM or CSP)
• Minimum three years as a Scrum Maste...