Sell In & B2B Customer Associate (Contract)
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Job Description
L’Occitane en Provence traces its roots back to 1976, turning natural flora into efficient, sustainable experiences inspired by Haute Provencal nature. Our culture is built through everyday moments, how we act, decide, and support each other, anchored by trust, curiosity, excellence, and impact for people and the planet.
Job Summary
The Sell in and B2B Customer Service Associate will oversee daily operations to ensure exceptional customer satisfaction for all our US and Canada Sell in and B2B customers. The Associate will manage customer inquiries, process orders, delivery documents, and invoicing accurately following the order management procedure to meet customer needs and will collaborate closely with the Customer Service Manager to improve process documentation and customer experience.
Job Responsibilities
- Responsible for daily operations of the Sell In and B2B Customer Service department
- Customer Communication and ensure Sa...