Become a Senior Account Director at Forma.ai to transform enterprise sales compensation for renowned brands like Autodesk and Stryker. Achieve client success while fostering innovation in customer engagements.
In this senior position, you will manage the health of enterprise accounts, providing strategic oversight from implementation to ongoing growth. Your responsibilities will include leading quarterly business reviews that align customer objectives with Forma.ai’s capabilities. You will be responsible for overcoming adoption hurdles, ensuring clients gain full value from the platform, and nurturing long-term relationships to protect and expand account revenue.
Key Responsibilities:
• Lead the full cycle of quarterly business reviews for clients
• Develop comprehensive success plans linked to client goals
• Track and act on key performance indicators and adoption signals
• Synchronize cross-departmental initiatives for improved outcomes
• Coordinate renewal strat...