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Senior Account Manager

🏢
PROS
📍 Dublin, Ireland
📍
Location Dublin
📅
Posted June 05, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Day in the Life of the Senior Account Manager:

  • Own strategic relationships across a portfolio of enterprise airline accounts, with full responsibility for customer satisfaction, product adoption, renewals, expansion, and reference ability.
  • Develop and maintain customer success plans outlining customer goals, success metrics, risks, and recommendations to drive value realization.
  • Lead regular Executive Business Reviews and strategic engagements with senior airline stakeholders, providing insights and recommendations aligned to customer and PROS business outcomes.
  • Serve as the primary escalation point and chief internal advocate for assigned customers, coordinating cross‑functional teams to resolve complex issues.
  • Lead value‑based upsell and cross‑sell motions within existing accounts by identifying customer needs, positioning relevant PROS solutions, and partnering with Sales to drive commercial expansion.
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    📍 Location Details

    🌆
    City
    Dublin
    🗺️
    Country
    Ireland
    🚗
    Commute
    Local Area

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