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Senior Analyst - Customer Marketing, Dialogue Channels & Retention
American Express
📍
Toronto, Canada
Location
Toronto
Posted
July 08, 2026
Commute
Local Area
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Job Description
Senior Analyst - Customer Marketing, Dialogue Channels & Retention
Toronto, ON, Canada(Hybrid)
**Job Description**
**Senior Analyst, Customer Marketing, Dialogue Channels & Retention**
At American Express, we know that meaningful customer relationships are built through thoughtful experiences, strong communication, and a commitment to delivering value at every interaction.
The International Card Services (ICS) Customer Marketing Team represents a dynamic, fast-paced environment with exciting opportunities for career growth and development. Within ICS, the Customer Revenue Growth & Retention Team is responsible for retaining our consumer and commercial customers and optimizing our servicing experience. The Sr. Analyst, Customer Marketing, Dialogue Channels & Retention will be responsible for customer engagement and driving long term loyalty in partnership with the Global Servicing (GS) organization, Customer Marketing Center of Excellence, pr...
Toronto, ON, Canada(Hybrid)
**Job Description**
**Senior Analyst, Customer Marketing, Dialogue Channels & Retention**
At American Express, we know that meaningful customer relationships are built through thoughtful experiences, strong communication, and a commitment to delivering value at every interaction.
The International Card Services (ICS) Customer Marketing Team represents a dynamic, fast-paced environment with exciting opportunities for career growth and development. Within ICS, the Customer Revenue Growth & Retention Team is responsible for retaining our consumer and commercial customers and optimizing our servicing experience. The Sr. Analyst, Customer Marketing, Dialogue Channels & Retention will be responsible for customer engagement and driving long term loyalty in partnership with the Global Servicing (GS) organization, Customer Marketing Center of Excellence, pr...