Job Summary

• Design and implement MTN Group Revenue Assurance and Fraud Management Best Practices into MTN’s local operations.

• Manage the assessment and continuous improvement of the Revenue Assurance and Fraud Management (RAFM) organization to ensure that a mature and capable environment is achieved.

• Manage and co-ordinate all RAFM risk assessments and business requirements analysis of organization change including new projects, network changes and IS changes.

• Improve profitability through the reduction of revenue leakage through strengthening the primary and secondary control environment to more effectively manage risk.

• Improve the overall RAFM maturity level of the organization through strengthening core capabilities in both the primary and secondary control environments.

Context:

• Dynamic and highly competitive telecommunication & ICT industry

• Multi regulated environment

• Environmental, soci...