Location
toronto
Posted
June 08, 2026
Commute
Local Area
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Job Description
Senior Analyst, IT Service Management Governance Requisition ID:
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
This role oversees one or more ITSM Governance (Depending on the area of focus) to ensure that ITSM processes are governed and executed in a controlled and authorized manner, in compliance with governing regulations, Scotiabank’s standards, policies, processes, and procedures.
What you’ll do:
Design and build and update ITSM Governance Model
Create and maintain governance documentation
Process and governance analysis
Work with business stakeholders, platform team and representatives from CIO areas to identify and document process and governance improvements.
Work with various teams including reporting, risk, software development, and operations and SRE to ensure that all technical and business requirements are being met and that work receives the a...
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
This role oversees one or more ITSM Governance (Depending on the area of focus) to ensure that ITSM processes are governed and executed in a controlled and authorized manner, in compliance with governing regulations, Scotiabank’s standards, policies, processes, and procedures.
What you’ll do:
Design and build and update ITSM Governance Model
Create and maintain governance documentation
Process and governance analysis
Work with business stakeholders, platform team and representatives from CIO areas to identify and document process and governance improvements.
Work with various teams including reporting, risk, software development, and operations and SRE to ensure that all technical and business requirements are being met and that work receives the a...