Drive application stability and user support as a Senior Application Support Analyst at Citi. Leverage your technical expertise to resolve issues quickly and enhance business applications.
Citi is seeking a Senior Application Support Analyst – Assistant Vice President who will manage and support daily operations of applications. You will focus on ensuring application efficiency while resolving production issues and communicating risks to stakeholders. Your role includes creating technical documentation and driving improvements in application functionality and service levels.
Key Responsibilities:
• Provide technical support for Citi applications
• Manage application systems post-development
• Conduct start of day checks and monitoring
• Perform same day risk reconciliations
• Develop and maintain robust support documentation
Requirements:
• 5-8 years in an Application Support role
• Experience with business applications installation/configuration
• Know...