Citi seeks a Senior Applications Support Analyst to enhance operational efficiency in a dynamic financial environment. Utilize your expertise in application support while managing user issues and driving improvements across systems.
This seasoned role focuses on providing technical and business support for Citi Applications. With over four years of experience required, you will manage and stabilize application systems in daily operations while enhancing functionality and meeting service level expectations. Your analytical skills will play a vital role in evaluating complex issues and ensuring effective solutions.
Key Responsibilities:
• Provide technical support for Citi Applications users
• Maintain application systems post-development phase
• Monitor daily operations to ensure stability and functionality
• Develop and document technical support procedures
• Collaborate on application enhancements and issue resolutions
Requirements:
• 4+ years of application...