Transform patient experiences at the National Cancer Centre Singapore as a Senior Associate Executive. Manage feedback effectively to enhance service quality and patient outcomes.

In this role, you will work alongside the Assistant Manager to oversee patient feedback management across various channels. Your timely actions and dedication to continual service improvement are vital for delivering superior oncology care. Your active contributions will significantly enhance patient satisfaction at NCCS.

Key Responsibilities:
• Manage and address patient feedback, including compliments
• Conduct timely investigations and follow-ups on issues
• Promote and support quality improvement initiatives
• Handle financial requisitions and documentation accurately
• Maintain administrative records and monitor budgets

Requirements:
• Diploma with 3 years' experience in healthcare administration
• Proficient in Microsoft365...