Work type: Office/Remote Technical Level: Senior Job Category: Business Analysis Project: Leading regional mobile network operator

We are looking for a Business Analyst responsible for analyzing and optimizing billing, customer care, and other related processes in a telecommunications company by gathering requirements, developing solutions, and investigating new business requests. The ultimate goal is to improve the efficiency and effectiveness of BSS operations while ensuring a clear understanding of requirements and solutions for all stakeholders involved.

Key Responsibilities:

Analyze and optimize business processes in the BSS area (billing, ordering, provisioning, etc.);

Investigate new business requests and analyze feasibility and impact on BSS, OSS and IT systems and processes;

Develop requirements for BSS/OSS/İT system functionality;

Prepare business requirements for BSS/OSS/İT sol...