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Senior Business Analyst, Consumer Experience, eCommerce

๐Ÿข
BRP
๐Ÿ“ Valcourt, Canada
๐Ÿ“
Location Valcourt
๐Ÿ“…
Posted March 15, 2026
๐Ÿš—
Commute Local Area
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Job Description

JOB DESCRIPTION

We are seeking a Senior Business Analyst to join our Consumer Experience team. Reporting to the Manager of Consumer Experience, you will play a key role in elevating the discovery, purchase and post-purchase journeys and processes that fuel our Digital Retail eCommerce and Omnichannel Experience strategy.

In this role, you will oversee business requirements gathering across multiple consumerโ€‘facing solutions and processes and collaborate closely with teams across the organization to design solutions that elevate the customer experience. You will act as a strategic connector between business stakeholders, digital teams, and technology partners to ensure our consumer journeys and operational workflows are efficient, scalable, and aligned with organizational goals.

YOUโ€™LL HAVE THE OPPORTUNITY TO:

  • Lead end-to-end business requirements gathering for consumer experience initiatives across eCommerce, post-purchase, customer care, and digital ret...

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    ๐Ÿ“ Location Details

    ๐ŸŒ†
    City
    Valcourt
    ๐Ÿ—บ๏ธ
    Country
    Canada
    ๐Ÿš—
    Commute
    Local Area

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