We've been scaling up since 2018, and our Canadian head office is now more than 80 people strong. We work with some of the largest banks across Canada and the United States, using our next‑gen engagement platform and startup culture to help them transform.

What you'll do

You work closely with both our customers and the Backbase UX design and development teams. You are the product owner for a project and guide the team in making the right choices to maximize success for the project and the customer. Our customers and implementation partners see you as a trusted consultant. Together we work to successfully deliver our enterprise solution and achieve our customers’ goals.

With the multi‑disciplinary and internationally diverse teams at Backbase, you will analyze, capture, and prioritize customer requirements for new customer experience initiatives. You perform business process gap analysis and write user stories. Every project has its own set of unique chal...