We are seeking a Senior Business Analyst to join a high-performing team focused on modernizing service delivery through Agile frameworks and AI-driven solutions. This role requires a professional who can bridge the gap between complex business needs and technical execution. You will lead the charge in user research, backlog management, and incident triaging, ensuring that systems—including large-scale COTS applications like Cúram—remain aligned with strategic goals and user-centric design principles.

Pay Rate: $525.36- $561.43/Diem

Advantages
- Innovation Leadership: Drive the adoption of AI technologies within a large-scale enterprise environment.

- User-Centric Impact: Directly influence the quality of service delivery by advocating for the end-user through journey mapping and research.

- Technical Breadth: Gain exposure to complex system integrations and enterprise-grade COTS tools.

- Collaboration: Work in a high-visib...