Job Description

We are seeking an experienced Business Analyst who can bridge business goals with innovative solutions in the public sector space. You’ll dive deep into analyzing systems and processes, gathering and translating business needs into clear, actionable requirements, and lead the delivery of impactful digital products. You’ll work cross-functionally with both stakeholders and Agile teams to ensure solutions align with strategic goals—particularly within public sector environments.Key Responsibilities:

Map and evaluate current processes within transit and bus operations.

Gather and document business requirements, user stories, and use cases through interviews, workshops, and other techniques.

Conduct gap analyses and recommend improvements.

Maintain detailed process documentation, diagrams, and data models.

Own and manage the product backlog in alignment with agency priorities.

Represent business needs and...