Overview

As the Senior Case Manager, you are responsible for case managing a set of moderate to highly complex injury claims. In this role, you will advise and assist claimants to support their recovery and access benefits and external resources, reviewing files for potential return-to-work (RTW) opportunities, monitoring rehabilitation and RTW progress and managing claim finances to ensure cost-effectiveness while monitoring for potential claims leakage.

Responsibilities

• Develop rehabilitation plans, RTW plans, long term case plans and/or home and vehicle modifications which are tailored to the claimant and their unique situation.
• Monitor the claimant’s recovery while foreseeing and planning for potential barriers to recovery and benefit closure.
• Responsible for assisting claimant’s to understand their responsibility for recovery, advise of any changes to their medical condition, and for following the agreed-to actions contained in...