Join CLIC as a Senior Client Service Representative specializing in Group Benefits in Regina, SK. This hybrid role requires bilingual proficiency in English and French along with strong client service expertise.
You will build strong relationships with plan sponsors while guiding them through eligibility and policy administration. This position emphasizes effective communication, problem-solving, and client education, all central to our mission of enhancing the client experience. Contribute to our success by being a critical resource for our clients.
Key Responsibilities:
• Respond to inquiries regarding group benefits and eligibility
• Educate stakeholders on policy guidelines
• Train plan administrators on platform usage
• Troubleshoot online system inquiries
• Assist with health and dental claims support
Requirements:
• Post-secondary education or equivalent experience
• Minimum 2 years working with Group Benefits
• Familiarity with insurance certifi...