Lead customer-focused engineering initiatives with Pratt & Whitney Canada in Longueuil. As a Senior Manager, you’ll ensure excellence in helicopter program support and customer satisfaction.

This full‑time position is pivotal for leading customer engineering efforts within the helicopter program. Reporting to the Customer Engineering Manager, you will support logistics, troubleshoot events, and manage project updates. Your role will involve direct collaboration with customers and internal teams to identify cost reductions and drive value improvements, leveraging robust project management skills.

Key Responsibilities

• Manage customer engineering activities from initiation to resolution
• Oversee troubleshooting support and assist logistics
• Collaborate with the Customer First Centre during field reviews
• Support field escape and inspection programs
• Provide updates on reliability and cost initiatives

Requirem...