Senior customer success manager – SaaS (Norway)

Are you passionate about building strong client relationships and driving customer success in a fast-paced SaaS environment? We are seeking a senior customer success manager to join our dynamic team at Oslo Børs in Norway. As a key member of our customer success department, you will play a pivotal role in ensuring our clients achieve maximum value from our solutions.

Key responsibilities

• Develop and maintain trusted relationships with enterprise clients, acting as their main point of contact for all post-sales activities.

• Drive customer adoption, retention and satisfaction by understanding client needs and delivering tailored solutions.

• Carry out upsell campaigsn across your assigned customer base

• Collaborate closely with sales, product and support teams to ensure seamless onboarding and ongoing client engagement.

• Analyse customer...