Role Summary

As a Senior Customer Success Manager, you serve as the main point of contact for GreenSketch’s installer partners in Spain. You drive strategic onboarding, strong product adoption, and sustained customer satisfaction for larger and higher-value accounts. You work closely with enterprise installers to solve complex operational challenges and embed GreenSketch into their day-to-day workflows.

Key Responsibilities

• Lead onboarding for enterprise and high-value installation partners, including management of complex first projects in GreenSketch.
• Act as a strategic advisor after go-live, helping customers optimize usage across advanced planning, ordering, and documentation workflows.
• Drive deeper product adoption, account growth, and long-term engagement across strategic customers.
• Deliver advanced training sessions, webinars, and onsite consultations for key clients in the Spanish market.
• Analyze customer p...