Talkdesk is seeking a Senior CX Manager in Porto, Portugal, to lead technical enablement and customer success initiatives for our largest clients. This role requires fluency in German and extensive experience in technical account management within a SaaS environment.

Your primary responsibilities will include onboarding, platform optimization, and ensuring long-term customer success through strategic enablement. The ideal candidate has strong analytical skills and technical acumen.

Join Talkdesk's innovative team to shape the future of customer experience automation!