Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. We empower our customers to deliver great experiences by combining payments and software.

Role overview

We’re hiring a Senior Data Scientist to join Planet's AI team and lead our commercial data science work. You’ll partner with Sales, Marketing, Customer Success, and Finance to turn customer and revenue data into models and insights that directly move the top line — reducing churn, surfacing cross‑sell opportunities, and giving the business a clear view of what’s driving revenue.

What you will do

• Churn modelling – Build, deploy, and iterate on customer churn prediction models, identify leading indicators, segment at‑risk cohorts, and work with Customer Success on retention playbooks.
• Cross‑sell & upsell – Develop propensity models and next‑best‑action recommendations to help commercial teams prioritise accounts and produc...