Harness your skills as a Senior Genesys Cloud Architect with Miratech. Focus on delivering scalable cloud contact center architectures that meet evolving business needs.
Miratech is looking for a Senior Genesys Cloud Architect to lead the design of cutting-edge cloud solutions for contact centers. This vital role requires defining a clear technical vision aligned with enterprise strategies while ensuring seamless integration. Collaborate closely with stakeholders and engineering teams to create innovative customer experience solutions on the Genesys Cloud CX platform.
Key Responsibilities:
• Drive architecture and design for Genesys Cloud CX solutions
• Transform business requirements into effective architectural designs
• Establish the technical roadmap for contact center solutions
• Engage with cross-functional teams for integration
• Provide guidance across all solution phases
Requirements:
• 7+ years in contact center technologies
• Strong expertise in...