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Senior IT Support Specialist Enhancing Technical Operations

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Workleap
πŸ“ montreal, Canada
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Location montreal
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Posted June 01, 2026
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Commute Local Area
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Job Description

Drive operational excellence as a Senior IT Support Specialist. Provide human-centric IT assistance, oversee access management, and champion user experience enhancements.

In this essential position, you'll deliver top-notch technical support, addressing a variety of IT requests while ensuring best practices. Your 8+ years of experience will play a crucial role in refining processes and implementing automation to better serve employees. Collaboration with your team will be key as you tackle incidents and boost efficiency in a rapidly changing tech landscape.

Key Responsibilities:
β€’ Deliver high-quality IT support and issue resolutions
β€’ Manage user accounts and SaaS management services
β€’ Innovate IT processes leveraging automation techniques
β€’ Utilize MDM tools for device fleet administration
β€’ Document and clarify information for the IT team

Requirements:
β€’ 8+ years in a technical support role
β€’ Experience...

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πŸ“ Location Details

πŸŒ†
City
montreal
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Country
Canada
πŸš—
Commute
Local Area

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