Senior IT Support Specialist

Location: Kitchener, ON, Canada

Shift: Monday - Friday 8am – 5pm

Summary Statement: You will be installing and supporting new and reimaged computers and related equipment including printers, scanners, driver cell phones and other peripherals. Provide support via remote connection, deskside support, and depot service. Be prepared to provide 24/7 support when called upon during and after working hours and participate in various projects as the local IT resource.

What You Will Be Doing

Support our Kitchener Admin office and remote Canadian sites for PL and PTL locations. Serve as the main point of contact for troubleshooting and remediating computers, scanners, printers, driver cell phones, and the building telephone system. Manage assets and disposal/recycling. Work independently and act as the local IT contact for network and communications teams. In remote sites, t...