Drive digital transformation as a Senior Journey Analyst with Richardson Wealth. Support the implementation of innovative strategies that enhance client and advisor experiences in a hybrid work model.
Richardson Wealth is seeking a Senior Journey Analyst for a 12-month contract. You will collaborate with journey and product owners to optimize user journeys through market research and agile delivery. Key responsibilities include documenting optimized journeys and facilitating planning sessions while working closely with various stakeholders.
Key Responsibilities:
• Translate business concepts into clear technical language
• Define and document optimized journeys with journey owners
• Facilitate program increment planning for project success
• Collaborate with IT to estimate delivery timelines
• Foster stakeholder engagement for comprehensive input
Requirements:
• Minimum 5 years in journey or business analysis
• Knowledge of Wealth Management industry pract...