Senior Manager, Commercial Operations & Monetization
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Job Description
Role At A Glance
We are looking for a highly analytical and strategic operator to own the commercial economics behind how we monetize and optimize our SaaS and payments business throughout the customer lifecycle. This role sits at the intersection of Sales, Finance, Payments Operations, Customer Operations, and Product, with a primary focus on strategic deal desk governance, margin optimization, commercial approvals, and revenue quality.
What You'll Do
Commercial Governance & Deal Desk
Own strategic deal desk governance across the business
Evaluate nonโstandard deals, pricing exceptions, discounting, and contract structures
Review deal profitability, payment economics, implementation complexity, and longโterm customer value
Establish approval frameworks and commercial guardrails
Partner with Sales, Finance, Payments Operations, and Customer Operations on complex commercial structuresImprove revenue quality, monetization consistency, and gross margin p...