Position Summary:

This position is responsible for leading a team to build and maintain client relationships, drive revenue growth, and ensure client satisfaction. The primary focus for this role will be developing account management strategies, coaching and managing the account management team, monitoring sales metrics, and build/enhance relationships with existing customers.

Essential Duties:

• Lead the Account Management team with a customer-centric approach, prioritizing customer success and growth
• Develop and execute proactive customer retention and expansion strategies