Elevate your career as a Senior Manager at Sia Partners, specializing in cash management transitions within a major North American bank in Toronto. This role emphasizes client engagement and operational excellence.
In this position, you will be responsible for navigating a portfolio of corporate clients through a bank-initiated transition to a new Canadian banking model. Focusing on customer relationships, you will collaborate with sales, compliance, and product teams to ensure a smooth transition. Your strong background in cash management will enable you to manage objections and enhance retention effectively.
Key Responsibilities:
• Lead customer transition from initial engagement to post-launch
• Assess product complexity and set clear timelines
• Facilitate seamless communication with internal teams
• Identify upsell opportunities within transitioning clients
• Contribute insights for program improvements and cohort planning
Requirements:
• 12+ years of ex...