Enhance multinational services as a Senior Leader in a hybrid model. Oversee team operations while ensuring exceptional quality and service delivery for Middle Market & Specialties partners.
You will lead a team of Multinational Service Specialists, focusing on performance management and continuous improvement. Maintaining compliance and building broker relationships are crucial aspects of this role. Additionally, you will be involved in strategic planning and problem troubleshooting.
Key Responsibilities:
• Directly responsible for service goals and quality
• Lead a team of service specialists
• Adapt operational budgets to business changes
• Drive continuous improvement initiatives
• Deliver broker presentations and training
Requirements:
• Bachelor’s degree with 5+ years underwriting experience
• High School diploma with 7+ years underwriting experience
• Must be able to travel as required
• Valid driver’s license needed
• Preferred experience ...