Must reside in the state(s) specified above. This position is only open to residents in the state(s) specified above.

**Preferred Qualifications**

+ Bachelor’s degree in computer science, information systems, or a related field.
+ 5+ years of infrastructure engineering or related experience.
+ Cisco Certified Network Associate (CCNA) - required
+ Cisco Catalyst routers, switches, and wireless access points - required
+ Troubleshooting and escalation point of contact - required
+ On call rotation - required

**Job Summary**

Provides technical expertise to develop, maintain, and support technical infrastructure, hardware, and system software components for mid- to large-sized projects. Ensures the performance and reliability of all services meet or exceed the needs of the business.

**Major Tasks, Responsibilities, and Key Accountabilities**

+ Provides tier three engineering support across the enterprise, including provid...