The Senior Specialist owns partner success and practice building outcomes for 8-10 focus partners (best estimate 60% of role), serving as their primary ServiceNow point of contact for practice development and partner escalations. This role is accountable for Partner Success Review completion within assigned GTM motion (best estimate 25% of role), guides partners through PLA validation and specialization achievement, coordinates with Major Area leads on strategy alignment (best estimate 15% of role), and designs practice building plans that align partner capabilities to GTM/RTM priorities and customer success outcomes. 

What You Get to Do in This Role 

• Own the strategic practice building plan for 8-10 designated focus partners, driving improvements in deployment quality, customer satisfaction, and delivery capacity 
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• Conduct quarterly Partner&...