Senior Process Excellence Specialist

The Senior Process Excellence Specialist plays a key role in driving automation delivery and process optimization across Operations, Product and Technology functions. The role combines analytical, technical, and programme management expertise to ensure the successful design, delivery, and governance of automation initiatives that enhance efficiency, scalability, and operational control.

Responsibilities

• Developing comprehensive process automation documentation and capturing business requirements through detailed analysis and validation, ensuring alignment between business objectives, process controls, and automation design.
• Evaluating and prioritising candidate processes for automation, assessing business value, feasibility, and potential efficiency gains.
• Driving process mapping, redesign, and optimisation activities to simplify and standardise workflows prior to automation.
• Over...