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Job Description
Plain is redefining customer support for the next generation of B2B companies. Weโre building the fastest, most powerful platform to help companies move beyond reactive support and build true customer relationships.
Some of the worldโs most forward-thinking companies - like Cursor, Raycast, and Granola - trust Plain to unify all customer interactions, enable faster team collaboration, and supercharge their workflows with AI.
B2B customer support is undergoing a seismic shift. AI is transforming the way companies engage with customers, shifting support from a siloed function to a company-wide effort across Slack, Discord, and any other channel you talk to customers in. The old way - slow, manual, and disconnected - no longer works.
What youโll do
Weโre in a rare spot. Plain is already powering support for high-growth companies with a lightning-fast, deeply scalable platform. AI has been part of our DNA from the start. Now weโre doubling down to de...