About the Role

We are seeking an experienced Senior QA Specialist with a strong background in Customer Connect to join our quality assurance team. The ideal candidate will have over 10 years of professional experience in QA, with a proven track record in testing, process improvement, and delivering high-quality software products. This role requires deep expertise in Customer Connect platforms, excellent analytical skills, and the ability to collaborate with cross-functional teams to ensure seamless customer experiences.

Key Responsibilities