Senior Repairs Manager

Salary: £70-75K

Location: North London

Key Responsibilities

• Lead the end-to-end management of responsive repairs, including planning and scheduling functions, ensuring efficient and customer-focused service delivery.
• Oversee both Direct Labour Organisation (DLO) teams and external contractors, ensuring high standards of performance, productivity, and accountability.
• Ensure full compliance with all gas safety regulations and relevant legislation, maintaining a strong compliance culture across the organisation.
• Manage and monitor key performance indicators (KPIs), using data‑driven insights to identify trends, address underperformance, and drive continuous improvement.
• Provide strategic leadership to managers and operational teams, fostering a culture of high performance, collaboration, and accountability.
• Develop and maintain effective contractor relationships, challenging perf...