Job Summary

TELUS Health Retirement Consulting is looking for a Defined Benefits (DB) Administration Specialist. The role focuses on administering DB pension plans, managing client relationships, ensuring compliance with pension legislation, and leading project and talent initiatives.

Responsibilities

• Build and maintain relationships with client contacts.
• Provide client information on administrative issues and legislative requirements.
• Coordinate DB administration services including web tools and call‑center resources.
• Collaborate with clients to resolve administrative issues and drive new business opportunities.
• Participate in governance initiatives, service‑review meetings, and reporting.
• Ensure the team delivers high‑quality service to clients.
• Review work such as benefit calculations, annual statements, and reports for compliance.
• Lead and present process‑improvement initiatives and i...