Job Overview

A senior Salesforce developer will support a strategic initiative focused on reducing customer churn by integrating and enriching customer data across multiple platforms.

Responsibilities and Duties

• Lead end‑to‑end ingestion and mapping of customer data from Salesforce CRM, Siebel, Azure/Microsoft Fabric, Oracle, and churn model outputs into Salesforce Data 360.
• Design, build, and maintain identity and account unification rules to produce accurate customer matching and golden records.
• Create scalable, repeatable pipelines for ingestion, transformation, mapping, and controlled promotion across environments (including Data 360 data kits).
• Enrich Salesforce CRM records with Data 360 attributes and analytics/model insights (e.g., churn) using related lists, dynamic related lists, and custom UI components.
• Support CRM data strategy during the Siebel‑to‑Salesforce migration, prioritizing Salesforce C...