Overview

Join a team that helps deliver reliable, high‑quality insurance services to clients every day. As a Senior Service Analyst, you will play a key role connecting teams, improving operations, and ensuring a smooth experience across the Property & Casualty insurance lifecycle. Your work will directly impact service quality, client satisfaction, and operational efficiency. How you'll make an impact Deliver seamless support across the full insurance policy lifecycle, helping teams meet client needs accurately and on time. Partner with branch teams, service centers, and insurance carriers to keep processes moving and aligned. Improve the renewal experience by coordinating activities before and after policy renewal milestones. Guide and support team members, helping them learn systems, processes, and best practices. Spot opportunities to simplify workflows and shift work efficiently across teams. Resolve queries quickly to reduce delays and improve service quality...