Position Description:

Are you passionate about crafting seamless, user-centric services? Do you thrive in complex design challenges and love bringing clarity to ambiguity?
We’re looking for a Senior Service Designer to join our team and help shape the next generation of digital experiences for our clients.

About the Role
As a Senior Service Designer, you will play a key role in applying design thinking across all phases of the service design process. You’ll focus on research, prototyping, and visualization, working with tools like service blueprints and customer journey maps to manage complexity and drive clarity in large-scale digital development.
You’ll collaborate closely with product managers, developers, and business stakeholders to ensure that Service Design principles are embedded throughout the product lifecycle. Your work will directly contribute to strategic alignment, customer satisfaction, and business impact.

Your f...