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Senior Service Desk Agent: First-Contact IT Support

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Vontier
πŸ“ monterrey, Mexico
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Location monterrey
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Posted May 25, 2026
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Commute Local Area
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Job Description

Vontier is looking for a Service Desk Agent located in Monterrey, Nuevo LeΓ³n. In this role, you will handle incoming customer requests via various channels, troubleshoot issues, and collaborate with the technical support team to deliver excellent service. You should have at least 2 years of experience in customer support, strong communication skills, and a basic understanding of IT applications. The work schedule includes shifts from Sunday to Thursday, 2:00 PM – 3:00 AM.
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πŸ“ Location Details

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City
monterrey
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Country
Mexico
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Commute
Local Area

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