Summary

Join Guidewire’s Product Development and Operations (PDO) team, where we drive operational excellence and transformative innovation for the world’s leading P&C insurance software. Our mission is to deliver secure, scalable, and reliable cloud solutions that empower our customers to succeed while fostering a collaborative, agile environment focused on continuous improvement.

Job Description

What You’ll Do

• Collaborate with development teams to troubleshoot and solve problems, reducing customer impact.
• Develop automated runbooks and implement measures to handle issues proactively.
• Apply sound engineering principles and mature automation to our operating environments.
• Monitor, maintain, and enhance the reliability and performance of applications on the Guidewire Cloud Platform.
• Leverage automation and software engineering expertise to optimize systems and eliminate toil.
• Document and...