Elevate customer relationships at Noibu as a Senior Solutions Engineering Team Lead. Foster team development while ensuring strategic clients receive top-tier technical support. This role requires a blend of leadership and technical skills as you guide a team of Customer Success Solutions Engineers.

You will interact directly with strategic customers to ensure their needs are met while monitoring team performance and product adoption metrics. Your insights will help shape the team's approach and maintain high levels of customer satisfaction and retention.

Key Responsibilities

• Mentor and develop your engineering team through feedback sessions
• Supervise team KPIs including customer retention rates
• Lead technical discussions with top priority accounts
• Develop strategies for at-risk account management
• Work closely with Product and Engineering teams for seamless operations

Requirements

• 5+ years...