Shape customer success strategies at Noibu as a Senior Solutions Engineering Team Leader. Lead a dynamic team while ensuring strategic clients receive unparalleled technical support.

In this vital role, you will be responsible for mentoring Customer Success Solutions Engineers and ensuring high-quality interactions with clients. Your leadership will be essential in monitoring team performance metrics and fostering technical discussions that drive customer satisfaction. Collaborate with cross-functional teams to optimize support and client engagement.

Key Responsibilities:
• Mentor and develop engineering team through feedback
• Track and supervise customer retention KPIs
• Conduct technical discussions with priority accounts
• Create strategies for managing at-risk accounts effectively
• Work in collaboration with Product and Engineering teams

Requirements:
• Minimum of 5 years in Solutions Consulting or Technic...