**In your new role you will**:- Plan and schedule own work typically independently to meet **goals**and deliverables based on general directions.
- Have the Impact of regular and independent **decision-making**limited to the attainment of project objectives.The job encompasses the execution of structured standard tasks in own area of responsibility, that are routine.More senior colleagues deliver close guidance and direction as well as training on the job.
- Will be the first entry point for **customer requests.
**Must be able to give first-level responses and channel the request internally- Be Able to execute guided **escalation**:- **Interface**with the customers in different departments, warranting a professional relationship.
- Attend **customer meetings & calls**to discuss ongoing topics, review service levels, and build relationships.
- Prepare **commercial offers**for customers with the support of the BU and account manager in SAP CRM tool.
- Support t...