osapiens Holding GmbH is seeking a Senior Customer Success Manager in Madrid to manage strategic customer relationships and drive adoption and growth. This pivotal role involves acting as the main liaison for high-profile accounts, ensuring customer satisfaction and retention through proactive engagement.

The ideal candidate will possess 3-5+ years of experience in B2B-SaaS Customer Success or Technical Account Management, thrive in high-growth environments, and demonstrate strong technical fluency. The role offers a hybrid work model and competitive salary structure.