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Senior Systems Engineer

🏢
Corporation Service Company
📍 Luxemburg City, Luxembourg
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Location Luxemburg City
📅
Posted July 02, 2026
🚗
Commute Local Area
🎯
Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Key Responsibilities

  • Provide Tier 2 support for ViewPoint, resolving functional and configuration‑related incidents escalated from Tier 1
  • Act as a key escalation point for complex ViewPoint functionality issues
  • Troubleshoot issues related to configuration, permissions, workflows, and user experience
  • Manage incidents through to resolution, ensuring clear communication with stakeholders
  • Maintain a deep understanding of ViewPoint functionality, modules, workflows, and business use cases
  • Advise business users on best practices for using ViewPoint effectively
  • Translate business requirements into appropriate application configuration and usage patterns
  • Support functional testing and validation during changes, upgrades, and new feature adoption
  • Configure and maintain ViewPoint settings in line with business and operational requirements
  • Assess configuration changes for risk, impact, and alignment ...
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    📍 Location Details

    🌆
    City
    Luxemburg City
    🗺️
    Country
    Luxembourg
    🚗
    Commute
    Local Area

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