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Senior Technical Support Analyst Role in Ontario
Onico Solutions
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richmond hill, Canada
Location
richmond hill
Posted
May 26, 2026
Commute
Local Area
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This job is in your area. Enjoy a short commute and work close to home.
Job Description
Join a dynamic team as a Senior Technical Support Analyst in Etobicoke, Ontario, where you will oversee technology support across multiple platforms, focusing on user experience.
The ideal candidate will bring a wealth of experience in system administration, particularly with macOS and Windows environments. This position emphasizes strong interpersonal skills for effective communication with both tech teams and senior executives, ensuring comprehensive support and project execution.
Key Responsibilities:
β’ Manage technical support for macOS and Windows systems
β’ Troubleshoot issues in Adobe and Autodesk product suites
β’ Conduct system administration for Windows and Email Servers
β’ Maintain efficient hardware support and inventory oversight
β’ Work with vendors to meet client expectations
Requirements:
β’ 5+ years supporting multi-platform IT environments
β’ 4 years' experience in macOS systems
β’ In-dept...
The ideal candidate will bring a wealth of experience in system administration, particularly with macOS and Windows environments. This position emphasizes strong interpersonal skills for effective communication with both tech teams and senior executives, ensuring comprehensive support and project execution.
Key Responsibilities:
β’ Manage technical support for macOS and Windows systems
β’ Troubleshoot issues in Adobe and Autodesk product suites
β’ Conduct system administration for Windows and Email Servers
β’ Maintain efficient hardware support and inventory oversight
β’ Work with vendors to meet client expectations
Requirements:
β’ 5+ years supporting multi-platform IT environments
β’ 4 years' experience in macOS systems
β’ In-dept...