Overview

Elevate your career as a Senior Technical Support Consultant at Teledyne CARIS, focusing on cartographic software solutions. Provide expert guidance, lead teams, and drive exceptional customer satisfaction while engaging in product training. In this pivotal role, you'll deliver advanced support for cartographic production software while mentoring technical consultants at Teledyne CARIS. You will tackle complex software issues and facilitate customer transitions to contemporary workflows, enhancing data accuracy and compliance with evolving standards. Your expertise shapes the future of hydrographic practices through innovation and effective collaboration. Utilize your technical expertise to influence industry standards and customer experiences at Teledyne CARIS.

Responsibilities

• Serve as a senior authority on cartographic software


• Resolve escalated customer technical issues and inquiries


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