About nesto and Nesto Cloud

nesto is Canada’s leading provider of mortgage technology and financing solutions, managing $73B+ CAD in residential and commercial mortgages, with 1,000+ team members across 12 offices nationwide. You will be working on Nesto Cloud, Canada’s most advanced cloud platform, delivering end-to-end technology solutions for lenders in the digital age. The ideal candidate is a Senior Technical Support Specialist with a strong problem‑solving mindset, excellent communication skills, strong troubleshooting skills, experience in modern endpoint environments (Windows and macOS), and the ability to operate effectively in a fast‑paced environment. In this role you will act as the primary IT contact for our Montreal office while supporting users across multiple locations remotely.

Key Responsibilities

• Act as the primary IT contact for the Montreal office (on‑site support, 5 days/week)
• Provide Level 1 and Level 2 support fo...